National traveller annoyances revealed

Chinese travellers are the most likely to be annoyed by delays and late arrival of aircraft, with 54% citing this as a major annoyance.

6th Jul 2012

Chinese travellers are the most likely to be annoyed by delays and late arrival of aircraft, with 54% citing this as a major annoyance.

In contrast, Japanese travellers are the most relaxed about this aspect of air travel, with just 19% seeing this as an annoyance, according to a report by Airbus. in addition to China and Japan, countries surveyed included the UK, France, Spain, Germany, Brazil, India, Australia and the US.

The Japanese were the most likely to be annoyed by waiting for baggage - 18% saw this as a major irritation.

Chinese travellers were the second most likely to believe their government should invest more in infrastructure from airports to air traffic control systems - 71% supported this, second only to Brazil.

Chinese travellers were also the joint-most likely (again with Brazil) to believe their government should do more to provide more flights - supported by 72%, against a global average of 51% (and just 39% in Japan.)

China, Japan and Australia were all below the global average of 37% of people who believe travelling is becoming more stressful - India was above at 43%.

People from developing countries were more likely to see air travel as benefitting their family, business and economy - cited by 66% of respondents in China and India.

Airbus revealed these findings in a two-year global consultation with more than 1.75 million people. The manufacturer says people want flying to be "more sustainable; less stressful; and more of it, despite social media revolutionising how we keep in touch." Other key findings include;

• 63% of people worldwide say they will fly more by 2050
• 60% do not think social media will replace the need to see people face-to-face
• 96% believe aircraft will need to be more sustainable or ‘eco-efficient’

“Aviation is the real World Wide Web,” says Charles Champion, Airbus Executive Vice President, Engineering. “The results of the survey show that there is nothing better than face to face contact. The world is woven together by a web of flights that creates ever-expanding social and economic networks: 57 million jobs, 35 per cent of world trade, and US$2.2 trillion in global GDP.

“Since we launched the Future by Airbus, we have engaged with people in 192 countries in a dialogue about the future of air travel. This resulted in our revolutionary Airbus Concept Plane and Cabin which offer a glimpse into some of the innovations that could meet evolving passenger trends and environmental considerations. It’s clear that people are really excited about the future of sustainable flight and we want them to be part of shaping that future.”

Asian Aviation at a glance