China Airlines has adopted the full Amadeus Altéa suite of solutions for its domestic business, with the deal also becoming Amadeus’ first Chinese language IT offering to an airline.
The long-term agreement with China Airlines and its subsidiary Mandarin airlines to implement the passenger service system (PSS) and e-commerce platform now use by more than half of the SkyTeam Alliance, means Amadeus Altéa will now be the leading PSS in Taiwan.
KC Kuey, AVP new PSS program, China Airlines said, “We are pleased to partner with Amadeus as they support us in catering to the growing Taiwanese travel market as well as the broader Asian aviation and travel industry. Their Chinese language offering tailored to suit our needs is a testimony to how they consistently place customers first. This will go a long way in helping us become increasingly flexible and scalable in our operations.”